Legal
Privacy Policy
How UK Train Driver Academy Ltd collects, uses and protects personal data.
Who we are
UK Train Driver Academy Ltd ("we", "us" and "our") operates this website and the brands Train Driver Foundation, Train Driver Psychometrics and Railway Careers UK.
Information we collect
When you complete a contact form or send an enquiry, we may collect the information you provide, including your name, email address, organisation, phone number, enquiry type and message. We only ask for information that helps us respond to your enquiry or provide the service you have requested.
How we use your information
We use the information you provide to respond to your enquiry, provide relevant information about our services, manage customer communications, and maintain appropriate business records. We do not sell your personal data.
Lawful basis for processing
We process personal data where you have given consent, where it is necessary to respond to your enquiry or provide requested services, and where we have a legitimate interest in managing enquiries, customer relationships and service communications.
Sharing your information
We do not sell personal data. We may share information with trusted service providers where necessary to operate this website, respond to enquiries, deliver services, manage communications or comply with legal obligations.
Data retention
We retain enquiry and customer information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes and complying with legal or regulatory obligations.
Your rights
Under UK data protection law, you may have rights of access, rectification, erasure, restriction, portability and objection. You may also have the right to withdraw consent where processing is based on consent. To exercise your rights, please contact us using the details on our Contact page.
Cookies and analytics
This website may use cookies or similar technologies to support site functionality, improve performance and understand how visitors use the site. Where required, cookie consent will be requested before non-essential cookies are used.
Security
We take reasonable steps to protect personal data from unauthorised access, loss, misuse or disclosure. No website or online service can guarantee complete security, but we aim to use appropriate technical and organisational measures.
Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will be available on this page and will show the date it was last updated.
Last updated: 14 May 2026